Practical help for the website you have, or the one you need.
Some businesses need a brand-new website. Others just need a few things put right. Either way, we start with what you're trying to achieve, and tell you honestly what will help.
A new website
If you don't have a website yet, or your current one is beyond saving, we'll build one that is clear, fast and easy for you to manage, designed around what your customers are actually looking for.
- Plan the pages and structure around what visitors need to find
- Design a clean, modern look that suits your business
- Build it fast and mobile-first, so it works on every screen
- Set up contact forms and the search basics properly
- Hand it over so you can edit your own content
Website improvements
You don't always need a new website. Often a few focused changes make the biggest difference. We'll tell you honestly which one makes sense, and fix what's holding your site back.
- Review what's working and what isn't
- Refresh the design and tidy up the content
- Speed up slow pages, from heavy images to messy code
- Make it easier to call, book or send a message
- Fix anything that looks broken on phones and tablets
WordPress development
When an off-the-shelf theme or plugin doesn't quite do what you need, we build it properly: custom features, integrations and fixes, written cleanly so they stay reliable.
- Custom themes and page layouts
- Custom plugins and features for your specific needs
- Connecting your website with the other tools you use
- Fixing plugin conflicts, errors and broken features
- Tuning performance and security
Online stores
Selling online should feel simple, for you and for your customers. We set up stores that are straightforward to run, with a smooth checkout and secure payments.
- Set up products, categories and pricing
- Secure payment options and a simple checkout
- Delivery, tax and order email set-up
- Deposits and bookings, if that suits your business better
- A store that works comfortably on mobile
SEO & visibility
We set up the foundations that help people nearby find you: sensible structure, quick pages and clear content. We'll be straight with you about what is realistic. Nobody can honestly promise a number one ranking.
- Clear page titles and descriptions for search results
- Sensible page structure and internal links
- Speed and mobile improvements that search engines notice
- Guidance on your Google Business Profile and local listings
- Content that explains clearly what you do and where
Ongoing support
A website needs looking after, but it shouldn't take up your time. We take care of the routine work and are here, in writing, when something needs attention.
- Regular updates to WordPress, themes and plugins
- Backups, so nothing is lost if something goes wrong
- Security checks
- Small content changes when you need them
- Quick fixes when something stops working
Not sure which one you need?
That's completely normal, and it's what the free website check is for. We'll look at your website and tell you, in plain English, what would help most.
What working with us looks like.
Simple, in writing, and without surprises. Here's what we do at each step, and what we'll need from you.
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1
Tell us
What we doWe read what you send and ask any questions we need to.
What we need from youA short message about your business and what is not working. Your own words are fine.
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2
We look
What we doWe review your current website, if you have one, and work out what will make the biggest difference.
What we need from youYour website address, if you have one, and anything you would like us to know.
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3
Agree
What we doWe send a clear scope, timeline and price in writing.
What we need from youYour questions, and a yes when you are happy with it.
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4
We build
What we doWe design and build in stages and share progress as we go.
What we need from youYour content and feedback, such as text, photos and thoughts on the drafts.
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5
Launch & care
What we doWe launch carefully, hand over properly and stay close if you want ongoing support.
What we need from youA final check, and a decision on whether you would like ongoing care.
The basics, done properly.
These aren't extras. They're what a website needs in order to do its job, so they're part of every project.
- Looks and works properly on phones, tablets and desktops
- Fast loading, with images properly optimised
- Clear navigation and an obvious way to get in touch
- Contact and enquiry forms that reliably reach you
- Search-friendly page structure and titles
- SSL and sensible security settings
- Set up so you can see how it is performing
- A proper handover, so you can edit content yourself
You'll know the cost before we start.
Every website is different, so we don't use a price list. After you tell us what you need, we send a fixed price in writing, and agree it with you before any work begins.
Fixed price, in writing. No vague estimates.
No surprise extras. If the scope changes, we tell you first and agree it before doing anything.
Honest recommendations. If you don't need something, we'll say so.
- The number and type of pages
- Features such as bookings, shops or member areas
- How much content is ready, and how much we help shape
- Connections with other tools you use
- Whether you want ongoing care after launch
Not sure what you need yet? Send us a message and we'll give you an idea of what's involved, before you commit to anything.
Ask for a quoteBefore you get in touch.
A few things people often want to know. If yours isn't here, just send us a message.
See our workDo I need a new website, or can you improve my existing one?
It depends on what is wrong. Often a few focused changes make more difference than a rebuild. After looking at your site, we'll tell you honestly which makes sense, even if the answer is the cheaper one.
Can you take over a website that someone else built?
Usually, yes. We'll take a look first so we know what we're dealing with, and tell you plainly what we found before agreeing to anything.
Can you write the content for my website?
We'll help you shape it, and edit what you give us so it's clear for visitors. If you need a lot of professional copywriting or photography, we'll tell you honestly and suggest options.
Will my website be number one on Google?
Nobody can honestly promise that. What we can do is set up the foundations properly: clear structure, fast pages, good titles and local basics, so your website gives you the best chance of being found.
Do I need to keep paying you after the website goes live?
No. Ongoing care is optional. We'll make sure you can manage your website without us if you prefer, and we're here if you'd like help later.
How do we communicate during a project?
By email and message. Working in writing means nothing gets lost, you can reply when it suits you, and you always have a clear record of what was agreed.
Something you'd like us to look at?
Tell us what's happening with your website, in your own words. You don't need to know exactly what you need, we'll help you work it out.