Privacy Policy

1. Introduction

At SmileCare UK, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

By using our website or registering as a patient, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect and process the following data about you:

• Personal Identification: Name, date of birth, and NHS number.
• Contact Details: Address, email address, and phone number.
• Medical History: Details of your dental and general health, including medications.
• Payment Information: For processing private treatment fees (securely handled).

3. How We Use Your Information

Your data is used primarily to provide safe and effective dental care. Specifically, we use it to:

• Maintain accurate medical records for your treatment.
• Schedule appointments and send reminders (via SMS or Email).
• Process payments and billing.
• Refer you to specialists or hospitals if necessary (e.g., for X-rays or surgery).

4. Sharing Your Data

We treat your data with strict confidentiality. We may share information with:

• Other healthcare professionals (e.g., your GP or specialist referral centers).
• NHS Business Services Authority (for NHS treatment claims).
• Dental laboratories (for making crowns, dentures, etc.).

We never sell your data to third-party marketing companies.

5. Your Rights

Under GDPR, you have the following rights regarding your personal data:

6. Cookies

Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience when you browse our website and allows us to improve our site. You can choose to disable cookies through your browser settings.